Supreet Jasani

• Administered Windows Server and AD services reducing authentication errors by 30% through structured monitoring and policy controls.

• Configured routers, switches, and firewalls reducing latency 25% by optimizing routing and strengthening perimeter defenses.

• Managed backup systems achieving 100% recovery success and reducing restoration time 40% through automated routines.

• Conducted vulnerability scans and remediation strengthening infrastructure compliance and reducing risks across enterprise networks.

• Diagnosed hardware, software, and network issues resolving 500+ incidents monthly through structured triage workflows.

• Eliminated 100+ repeat failures by designing escalation pipelines using crash signatures and fault categorization.

• Managed device provisioning improving deployment accuracy through configuration tracking and baseline imaging.

• Executed lifecycle checkpoints improving operational readiness across enterprise provisioning cycles.

• Administered AD, Group Policy, and Exchange improving authentication reliability and reducing login failures 35%.

• Optimized DNS, DHCP, FTP, and SSO reducing outages 20% through structured configuration and audits.

• Implemented virtualization improving resource usage 45% while reducing hardware dependency across servers.

• Directed infrastructure monitoring reducing incidents and improving compliance through documented reviews.

• Managed firewall, SIEM, IPS/IDS reducing false positives by 30% through optimized detection and tuning.

• Executed comprehensive assessments reducing vulnerability exposure 40% with structured remediation plans.

• Designed SIEM rules improving detection accuracy 35% and reducing incident response time 25%.

• Coordinated with client teams maintaining SLA standards and reinforcing global security controls.

• Monitored enterprise servers reducing downtime 25% using BMC Patrol, Netcool, Splunk, and SolarWinds.

• Provided L2/L3 support resolving 95% incidents within SLA using ITIL-based processes.

• Identified capacity issues reducing bottlenecks 40% through VMware performance diagnostics.

• Improved alert routing accuracy via structured node and log verification.

• Monitored production sites reducing outages 25% through structured escalation and performance checks.

• Managed AD accounts improving access control and reducing authentication issues 30%.

• Enhanced support library reducing resolution time 20% through improved documentation.

• Supported enterprise clients ensuring service quality across distributed environments.

• Troubleshot DSL and cable issues reducing connectivity failures 30% across enterprise retail clients.

• Managed outage master tickets improving resolution tracking 40% using structured validation workflows.

• Verified BGP sessions reducing routing errors 35% via loopback and configuration checks.

• Improved network stability through consistent router interface diagnostics.

• Managed SAN backups achieving 100% compliance and reducing recovery times by 30%.

• Configured firewalls reducing unauthorized access attempts 40% using structured rule sets.

• Improved DNS, DHCP, and TCP/IP performance reducing downtime 20%.

• Delivered support across HP, IBM, and Dell environments maintaining infrastructure integrity.

• Configured lab servers resolving 95% student network faults and improving troubleshooting clarity.

• Delivered server deployments improving lab usability through structured configuration routines.

• Managed AD structures ensuring authentication and domain stability across student networks.

• Supported 40+ students enhancing training accuracy and completion rates.

• Troubleshot wireless issues reducing disconnections 30% using structured diagnostics.

• Coordinated ISP escalations reducing unresolved cases 25% through validation protocols.

• Configured routers improving network setup reliability 35% via systematic troubleshooting steps.

• Improved customer satisfaction through accurate resolution and strong communication.